Privacy Policy
This Privacy Policy describes how Holly Joy VanderSchaaf, trading as Holly Joy Coaching (“Company”, “we”, “us”, or “our”), collects, uses, and protects your personal information when you visit or use www.hollyjoycoaching.com (the “Website”).
By using this Website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly
- Name
- Email address
- Phone number (if provided)
- Billing information (processed via secure third-party providers)
- Business or professional information
- Any information submitted via forms, applications, surveys, or messages
Information Collected Automatically
- IP address
- Browser type and device information
- Pages visited and time spent on the Website
- Referral URLs
- Cookies and tracking data
How We Use Your Information
We use your information to:
- Provide, operate, and deliver our services and programs
- Process payments and manage transactions
- Communicate with you (including support and service-related messages)
- Send marketing and promotional emails (you may unsubscribe at any time)
- Improve Website functionality, content, and user experience
- Conduct analytics and understand user behaviour
- Comply with legal obligations
Legal Bases for Processing (For EEA/UK Users)
If you are located in the European Economic Area (EEA) or UK, we process your data based on:
- Your consent
- Performance of a contract
- Legitimate business interests (e.g. improving services, marketing)
- Compliance with legal obligations
Sharing Your Information
We may share your information with trusted third-party service providers, including:
- Payment processors (e.g. Stripe, PayPal)
- Email marketing platforms (e.g. ActiveCampaign, Kajabi)
- Website hosting and analytics providers
- CRM and client management systems
These third parties are contractually obligated to safeguard your information.
We do not sell your personal information.
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Analyse Website traffic and usage
- Improve performance and functionality
- Support marketing and advertising efforts
You can control or disable cookies through your browser settings. Some features of the Website may not function properly without cookies.
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal, tax, or accounting obligations
- Resolve disputes and enforce agreements
Data Security
We implement reasonable technical and organisational measures to protect your personal information.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights:
General Rights
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
- Request disclosure of the personal information we collect and use
- Request deletion of your personal information
- Opt out of the sale of personal information (we do not sell data)
- Non-discrimination for exercising your rights
Exercising Your Rights
To exercise any of these rights, please contact us at:
International Data Transfers
Holly Joy Coaching is based in the United States. If you access the Website from outside the U.S., your information may be transferred to and processed in the United States.
By using this Website, you consent to this transfer.
Third-Party Links
This Website may contain links to third-party websites. We are not responsible for their content or privacy practices.
Children’s Privacy
This Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of the Website constitutes acceptance of those changes.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Holly Joy Coaching
📧 [email protected]
🌐 www.hollyjoycoaching.com
